Rate & Review

How to Leave a Review

  1. Sign in from your desktop PC, tablet or smart phone
  2. Find your product through Order History or search facility
  3. Write and submit your review

Your feedback is important to us and other Screwfix customers.

How to Write a Good Review

  • Describe how you used the product, and what for
  • Keep it balanced, talk about the best and worst features
  • Whether your experience was positive or negative, ensure you are realistic and constructive

At Screwfix, we love honest feedback about our products. It helps us keep in touch with what our customers want and it helps others to choose the right product for the right job.

All our reviews are moderated by Bazaarvoice, an independent product review management company. They ensure that we publish all product relevant reviews fairly - positive or negative - awarding us the Trust Mark.

Why Review?

Let our customer reviews help find the right products for you!

Whether you're looking for quality, value, choice or convenience, Screwfix offers you everything you could possibly want at really low prices.

To make sure you can buy with complete confidence, we're also sharing our customer reviews with you by highlighting products that people have tried and rated 4 stars or above. When you choose a Trade Rated item, you'll receive a quality item that has been rated highly by our customers. To qualify to be displayed as Trade Rated, an item must have a minimum of 2 customer reviews of 4 or more Stars out of 5. At least one of those reviews must have been left by a trade customer and the product's overall rating must be 4 Stars or above.

Please note where a Trade Rated product is available in different sizes or colours, we aggregate all the reviews for those items, so not all of those sizes and colours will necessarily have received the minimum number of reviews and star ratings.

We value all of your feedback so, when you purchase from Screwfix, please take the opportunity to leave a review of your own.

Please note that we cannot publish the following:

  • Inappropriate language
  • Personal data
  • Mentions of other companies or websites
  • Non-original material
  • Comments about delivery, availability or customer service. Please contact our Customer Service Team instead.
  • Reviews that do not comply with our Terms and Conditions